Jul 17th, 2012 by Jennifer Lynn
Is it time to kiss our credit union goodbye?
Recently M. and I stopped by our local credit union to proudly stash some of our family savings, roughly $5,000, away into a joint savings account. Everything was going swimmingly — until the first statement arrived in the mail. I was perplexed by a continuous charge levied on our account. Since business hours were past, I took to the internet in order to do a bit of sleuthing on the matter through their website.
That’s when I realized our savings account, earning a skimpy .1% interest rate, was getting clobbered with a $5.00 monthly ‘maintenance fee’.
Tomorrow I will be on the phone with the credit union, politely requesting that this ludicrous monthly fee be waived.
Me: I’d like to have this fee removed.
Bank Rep: Of course, right away. (taps some keys) Is there anything else I can help you with?
Bank Rep: I’m sorry, we can’t help you with that.
Me: You don’t seem to understand. With this $5,000 in my coffers here, I would like an account with no annual or monthly fees, if you would kindly direct me to that … No, not possible? I’m sorry then. I’m afraid we can’t do business and I no longer will be a customer here. Please close my accounts, effective immediately.
Depending on what occurs tomorrow, I may very well be shopping around for a new credit union/home for our savings.
And to those sneaky banks who continue to nickel and dime their customers, I will continue to jeer at and blow big raspberries your way.
You may have received my business briefly, but it won’t happen twice.
[Edit: I was successfully able to waive the maintenance fee! I ;heart; my credit union again.]